Requests and tickets
Centralize requests, incidents and conversations in a shared workspace.
MageKorp catalog
Support and service management
MageTicket
Clear support, from request to management.
MageTicket brings together the requester portal, agent cockpit, routing, service commitments, interventions and ITSM management in a self-hosted platform.
Brand illustrationMageTicket
The official screenshot will be shown here when available.
Presentation
A solution designed for real work.
MageTicket donne un point d’entrée commun aux demandeurs, aux agents et aux responsables. Chaque rôle dispose d’une expérience adaptée sans multiplier les écrans ni les termes techniques.
La plateforme couvre le cycle complet des demandes, incidents, problèmes, changements, interventions, connaissances, actifs, automatisations et indicateurs de qualité.
Les distributions propres et les mises à jour officielles sont publiées depuis MageKorp Hub avec contrôle d’intégrité, signature et compatibilité de version.
Features
Ce que MageTicket apporte concrètement.
Routing and commitments
Assign requests, track deadlines and manage escalations without losing context.
Interventions and scheduling
Organize field actions, availability and intervention tracking.
Knowledge and self-service
Reuse validated answers and guide requesters toward understandable solutions.
ITSM management
Connect incidents, problems, changes, assets, quality and service indicators.
Controlled automations
Automate repetitive tasks with visible, controllable and auditable rules.
01
Brand illustrationMageTicket
An official preview of this section is being prepared.
experience
An experience adapted to every role
Requesters, agents and managers access useful information with understandable wording and clearly located actions.
02
Brand illustrationMageTicket
An official preview of this section is being prepared.
governance
Controlled and traceable management
Permissions, commitments, automations, archives and sensitive actions remain visible, verifiable and manageable.
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Brand illustrationMageTicket
An official preview of this section is being prepared.
updates
Versions distributed with confidence
MageKorp Hub publishes fresh installations and updates separately, with integrity checks, signatures and compatibility information.
Reviews verified before publication
The experience as told by users.
Each review is checked before publication. The displayed name is deliberately limited to the Firstname.N format.
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Share your experience
Submit a review for MageTicket
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Contribute to the future of MageKorp
Help this solution remain available and continue to evolve.
Votre contribution est entièrement volontaire. Elle aide à maintenir les versions, la documentation et les améliorations futures de MageTicket.
- Payment is made on the secure website of the selected provider.
- MageKorp receives no banking data.
- No MageKorp account is required.
Voluntary contribution without consideration. The selected provider's terms apply to the transaction.
Responsible use
License, data and backups
This information concerns the data in your installation. Reviews, requests and attachments sent to the portal are governed by its privacy policy.
MageKorp licence supplied with each distribution
The exact applicable licence is the one included in the package and specified for the downloaded version.
View MageKorp licensesLocal data on your server
JSON files stored on the server where the solution is installed.
This operational data is neither transmitted to, collected by nor backed up by MageKorp.
Check before any operation
MageKorp does not automatically back up this installation. Regular backups and restore tests are essential.
MageKorp has no copy that can restore locally deleted, corrupted or lost data.
Understand the responsibilitiesPrepare deployment
Useful information, gathered in one place.
- Web server
- Compatible PHP hostingThe minimum PHP version is specified for each release.
- Secure connection
- HTTPS recommendedRequired for accounts, notifications and mobile use.
- Storage
- Writable application directoriesAllow space for tickets, attachments, archives and backups.
- Browsers
- Modern browsers on PC, tablet and mobileThe interface adapts to every available width.
- Installation
- Clean distribution or compatible updateUse the package that matches the server situation.
Coming soonPreparation
No public version is available yet.
Guided installationVous ne savez pas quel serveur choisir ou comment déposer MageTicket ?
View installation guide
The MageKorp guide explains hosting, domain names, HTTPS, file transfer and the first-installation process.
MageKorp downloads
Installation neuve ou mise à jour : choisissez sans ambiguïté.
A clean distribution is used to install the product for the first time. An update applies only to an existing compatible installation.
Official MageKorp source
Téléchargez MageTicket uniquement depuis MageKorp. Une copie récupérée ailleurs peut avoir été altérée ou être obsolète. Understand distribution provenance.
No file available
The next version will appear here as soon as it is officially published.
MageTicket
Prêt à découvrir la suite ?
Centralize requests, incidents, changes, interventions, knowledge and service commitments in a clear, controlled self-hosted platform.
View available version